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As of January 1, 2012 all organizations that provide goods or services to members of the public and employ at least one employee in Ontario must comply with the Act.

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Small businesses in the customer service industry are not exempt from regulations governing “accessibility standards” for persons with disabilities.  The Act provides that organizations found not to be in compliance with the law can be subject to administrative penalties of up to $100,000 per day.

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The employment lawyers at Beament Green in Ottawa are always happy to assist you with ensuring that you are compliant with this and other employment standards.

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If your organization would like more or customized information about the Accessibility for Ontarians with Disabilities Act, please contact employment lawyer John Read or Sean Bawden.

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